Account Privacy

We understand that sometimes we would like to delete our data and start afresh.


Here are the steps to delete your data from our app.

1. Sign into the app and select “Settings”.

2. Choose “My Account” located under Settings.

3. Select the “Delete Data”.

4. Enter the information required to confirm your intent to delete such as your email address and phone number associated with your account. The app will send a verification code to you via text and email. Enter the verification code you receive and click on “Confirm”.

5. Upon your confirmation, your data will be deleted.

We are sorry to see you leave.


Here are the steps to delete your account from our app.

6. Sign into the app and select “Settings”.

7. Choose “My Account” located under Settings.

8. Select the “Delete Account”.

9. Enter the information required to confirm your intent to delete such as your email address and phone number associated with your account. The app will send a verification code to you via text and email. Enter the verification code you receive and click on “Confirm”.

10.Upon your confirmation, your account will be deleted.

When innovation meets excellence, impressive experiences unfold. Our Dementia Care AI Advisor is now available on the RAZ Care app offered by our partner, RAZ Mobility. Click here to read about this new service to caregivers.

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